Returns & refunds

30-day money-back guarantee

If FridmVac isn't right for you, you can return it within 30 days of delivery for a full refund of the product price.

How to start a return

  1. Email hello@tryrendo.com with your order number and the items you want to return.
  2. We'll reply with the return address and instructions.
  3. Send the items back unused, in their original condition and packaging.

Refunds

Once we receive and check your return, we refund the original payment method within 5–10 business days. Return shipping costs are paid by the customer, unless the item arrived damaged, defective or wrong.

Damaged or wrong item?

Email us within 7 days of delivery with a photo and your order number, and we'll send a replacement or a full refund at no cost to you.