Refund policy
30-day money-back guarantee
You can return your FridmVac order within 30 days of delivery for a full refund of the product price.
Conditions
- Items must be unused, in their original condition and packaging.
- Proof of purchase (order number) is required.
How to start a return
Email hello@tryrendo.com with your order number and the items you want to return. We'll reply with the return address and instructions. Items sent back without first contacting us cannot be accepted.
Return shipping
Return shipping costs are paid by the customer, unless the item arrived damaged, defective or wrong.
Damaged, defective or wrong items
Contact us within 7 days of delivery with your order number and a photo of the issue. We'll send a replacement or issue a full refund at no extra cost to you.
Refunds
Once we receive and inspect your return, we'll notify you and refund your original payment method within 5–10 business days. Your bank may take a few additional days to post the refund.
FridmVac is operated by JD INTERNATIONAL LLC, 30 N Gould Street, Sheridan, WY 82801, United States.