Shipping policy

Free shipping

Shipping is free on every order and always includes tracking.

Processing time

Orders are prepared within 1–2 business days. Orders placed on weekends or holidays are processed the next business day.

Delivery time

Delivery usually takes 6–10 business days after your order ships. During peak periods (Black Friday, the holiday season) deliveries can take a few extra days. Delivery times are estimates and are not guaranteed.

Tracking

You'll receive a shipping confirmation email with your tracking number as soon as your order ships.

Address issues

Please double-check your shipping address at checkout. If you notice a mistake, email hello@tryrendo.com as soon as possible; we can update the address only before the order ships.

Lost or damaged packages

If your package arrives damaged or is marked delivered but you haven't received it, contact us within 7 days and we'll help resolve it.

FridmVac is operated by JD INTERNATIONAL LLC, 30 N Gould Street, Sheridan, WY 82801, United States.